Contact information

Auroze Contact Policy

We’re here to help — before, during, and after your purchase. At Auroze, customer satisfaction is part of the breeze.

🕐 Support Hours

Our team is available:

  • Monday to Friday

  • 9:00 AM – 5:00 PM (EST)
    We do our best to respond within 24 hours on business days.

📬 How to Contact Us

📧 Email Support:

📦 Order Issues:

  • Please include your order number, full name, and the issue so we can assist you quickly.

💬 Live Chat (if available):

  • Chat with us directly on our website during business hours.